Contact Whitehawk Firearms
We are here to help with product questions, order inquiries, compatibility checks, and general firearms knowledge. Our team responds to all inquiries within one business day during normal operating hours. For urgent matters, we prioritize order-related issues and shipping questions.
How to Reach Us
Email: [email protected]
Hours: Monday through Friday, 9:00 AM to 6:00 PM EST
Response Time: Within 24 hours for email inquiries
Before You Contact Us
Many common questions are answered on our FAQ page, including shipping timelines, payment methods, return policies, and product compatibility information. If your question relates to a specific product, check the product listing first as compatibility details, specifications, and shipping information are included on each page.
Order Issues
If you have a question about an existing order, please include your order number in your message. This allows our team to pull up your order details immediately and provide a faster response. For shipping updates, check the tracking link included in your order confirmation email before reaching out, as most delivery questions can be resolved by reviewing the carrier tracking information.
Compatibility Questions
Not sure if a trigger, part, or accessory is compatible with your specific firearm model? Send us the make, model, generation, and caliber of your firearm along with the product you are interested in. Our team will cross-reference compatibility and respond with a definitive answer before you purchase.